Quick Bites is a series where I pen three quick learning points about a particular topic, to fit in with my post COVID-19 lockdown schedule. This post will feature two learning points instead of three, as it will be followed up with a Part II. I will refer to this article on policy frameworks:
1. Why have a policy framework?
It is important for policies to ensure effective and consistent communication of an organisation’s values and practices. To do so, policies need to be regularly reviewed and updated to remain relevant, and to help the organisation keep accountable over time. A good policy framework can help achieve this.
A good policy framework can help achieve this. It is a tool that enables:
- Individuals to get on with their jobs without the need to discuss issues each time they arise;
- Participants from different parts of the organisation to work towards a common goal;
- Consistency and predictability throughout the organisation;
- Compliance with legal and other requirements; and
- Quality assurance and improvement.
2. What goes into a good policy framework?
Three elements are proposed:
- Policy hierarchy: Sets out the documentation that defines and governs the organisation’s activities, listed in order of precedence.
- Policy and procedure development process: Sets out the requirements for creating policies, procedures, etc., including process maps and document templates.
- Roles and responsibilities: Information about who is involved in the process of developing policies and what they do as well as who has the authority to approve policies and procedures for publication and distribution.
In Part II, I will go in depth into each of the three elements.